Areas of Experience

Scott Deyo has nearly three decades of experience in academia, non-profit, and federal sectors as an ombuds, mediator, and trainer. He is an expert at helping organizations build and sustain community-centered cultures that focus on people, their interconnected journey together, and their ability to accomplish great things through collaboration and dialogue. For a decade, Scott was a certified mediator and mentor through the Virginia Supreme Court, and has retained his Certified Organizational Ombuds Practitioner (CO-OP)® credential since March 2010.

Scott has mediated over 250 employment-related disputes, and has been an ombuds in six organizations, including the University of North Carolina at Charlotte (serving faculty, staff, and graduate students), U.S. Green Building Council, U.S. Department of Energy, National Park Service, National Geospatial-Intelligence Agency, and Department of Defense Office of Inspector General. Within these organizations, Scott helped 4,500 people explore resolution options for 18,000 workplace issues. In addition to his mediation and ombuds work, Scott served as Director of Equal Employment Opportunity and Diversity for the Office of the Secretary of Defense.

As a champion for advancing the ombuds field, Scott served as Chair of the Coalition of Federal Ombuds, where he sparked the creation of seven new ombuds program, and serves as Chair of the CO-OP® Board’s Professional Practices Committee, which upholds the highest levels of professional standards of certified ombuds. Scott has a master’s degree from George Mason University’s Carter School for Peace and Conflict Resolution (2001) and a bachelor’s in psychology (major) and music (minor) from James Madison University (1997).